Terms Of Service
Terms of Service
Welcome to Ocean Wear!
We’re excited that you’ve chosen to shop with us at Ocean Wear! Before you dive in, please take a moment to read through our Terms of Service. We know it’s not the most thrilling part of your day, but it helps keep things clear and ensures smooth sailing for everyone.
By using our website, you agree to these terms. If you have any questions, feel free to reach out to us!
1. Eligibility
To shop with us, you need to be of legal age in your country and capable of entering into a legally binding contract. In other words, if you're old enough to rock our tees, you’re old enough to shop at Ocean Wear!
2. Products and Orders
Made-to-Order Goodness
At Ocean Wear, every item is made-to-order just for you. That means we don't have a warehouse full of stock—each item is custom-created after you place your order. This helps reduce waste and ensures that you're getting something special!
Order Acceptance
We reserve the right to accept or decline any order for any reason. If there’s an issue with your order (like if Poseidon himself interferes), we’ll let you know ASAP.
3. Pricing and Payment
All prices on our website are in shown in USD and are subject to change without notice. If there’s a pricing error, we’ll contact you before processing your order to sort things out.
We accept all major payment methods and ensure that your payment details are safe and secure with industry-standard encryption.
4. Shipping and Delivery
Shipping Times
Since every item is made-to-order, please allow 3 business days for production before shipping. Once your item sets sail, shipping can take between 2 and 8 business days depending on your order and location. (Yes, sometimes the ocean is unpredictable!)
We do our best to get your order to you quickly, but shipping times are estimates and can vary. If there are any delays, we'll notify you.
International Orders
For our international customers, you’re responsible for any customs fees, import duties, or taxes. Unfortunately, we can't control what happens at the border—customs officers have their own rules!
5. Returns, Refunds, and Cancellations
Why We Don’t Accept Returns
Each Ocean Wear item is custom-made just for you, which means we don’t hold stock or resell returned products. Once an order is placed, production begins, and that one-of-a-kind T-shirt is yours!
But don’t worry! If your order arrives damaged or incorrect (our bad!), we’ve got you covered. Just send us a photo of the issue within 30 days of receiving your item, and we’ll either replace it or offer you a refund.
Refund Process
If your item qualifies for a refund, we’ll process it back to your original payment method once we’ve received proof of the issue. Refunds usually take 5 business days to appear, depending on your payment provider.
Order Cancellations
You can cancel your order before it goes into production. Since we begin making your custom item as soon as possible, cancellations must be requested within 24 hours of placing your order.
6. Use of Website
You agree to use our website only for lawful purposes. Don’t mess with our site, hack it, or use it for anything shady. If you do, we reserve the right to revoke your access to Ocean Wear.
7. Intellectual Property
All content on the Ocean Wear website, including designs, logos, images, and text, is owned by us or licensed to us. You may not use any of our content without permission, except for personal, non-commercial use.
8. Limitation of Liability
While we work hard to provide great products and a smooth shopping experience, Ocean Wear is not liable for any damages that arise from the use of our website or products. Our liability is limited to the fullest extent allowed by law.
9. Warranties Disclaimer
We make no express or implied warranties about the products sold on our website. All items are provided "as is." We do our best to ensure high quality, but we can’t guarantee every wave will be smooth.
10. Indemnification
By using our website, you agree to indemnify and hold Ocean Wear harmless from any claims, losses, or damages that arise from your breach of these terms or your use of the site.
11. Governing Law
These Terms of Service are governed by and construed in accordance with the laws of [Your Location], without regard to its conflict of law principles.
12. Changes to the Terms
We reserve the right to update or modify these terms at any time. If we make changes, we’ll post them here. Continued use of Ocean Wear after any updates means you accept the new terms.
13. Contact Us
Got questions? Need help? Feel free to contact us at oceanwareclothing@gmail.com. We’re here to help, no matter the tide!